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Transform Your Business
Module 1: Begin to Transform Your Business
L01 Begin to Transform Your Business (2:18)
L02 Introduction to Dr. Deming (6:38)
Module 2: Leadership
L01 Introduction to Module 2: Leadership (2:23)
L02 Create constancy of purpose [1] (8:42)
L03 Adopt the new philosophy that values quality [2] (7:48)
L04 Adopt and institute leadership [7] (13:49)
L05 End slogans, cheerleading, and targets for the workforce [10] (9:30)
L06 Eliminate numerical quotas and goals for workers and management [11] (12:37)
L07 Encourage everyone to work to achieve the transformation [14] (11:00)
L08 Wrap up & next steps (3:16)
Module 3: Quality
L01 Introduction to Module 3 (1:16)
L02 Stop depending on inspection to achieve quality [3] (10:45)
L03 End the practice of awarding business on price alone [4] (17:58)
L04 Understanding random variation (17:28)
L05 Constantly improve the system of production and service [5] (26:38)
L06 Institute training on the job [6] (9:01)
L07 Wrap up & next steps (2:31)
Module 4: Coaching
L01 Introduction to Module 4 (0:45)
L02 Drive out fear [8] (12:00)
L03 Break down barriers among departments [9] (21:21)
L04 Remove barriers to pride of workmanship [12] (10:56)
L05 Build a powerful program of education and self-improvement [13] (10:42)
L06 Wrap up & next steps (2:39)
Module 5: Conclusion
L01 Wrap up & next steps (2:31)
L06 Eliminate numerical quotas and goals for workers and management [11]
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