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Management, Leadership, Hiring, And Team Building Skills: Know When To Manage Or Lead - 2021
Management, Leadership, And Hiring Skills: Know When To Manage Or Lead
Welcome to the course (2:37)
What is leadership? (3:09)
From Brian Tracy, what is leadership (3:56)
Management styles (2:30)
What is the difference between leadership and management (3:12)
When to lead and when to manage (4:34)
Growth of yourself as a leader (4:11)
Traits of strong leaders (5:34)
Management and leadership for a company of one (7:25)
Partnering and business partners (2:52)
Hiring freelancers
Introduction to hiring (10:16)
Hiring on Fiverr (6:10)
Hiring on UpWork (6:35)
Hiring employees
Pitfalls in hiring, especially your first employee (2:11)
Extra competencies and skills to look for when hiring (4:14)
Team building
Most important work relationship is of employee to boss (1:45)
Team building - five (plus a bonus one) factors to employee happiness (3:16)
Team building of getting employees to work better together (2:38)
Common rewards and employee recognition (3:48)
Don't do's (1:18)
Improving various skills of yourself as a leader by getting help
Ideas for resources where you can improve various skills (1:37)
Decision making
Big priorities for your mid to long-term company direction (1:29)
Covey's time management matrix from 7 Habits of Highly Effective People (3:31)
Biology of decision making, moods, and impulsiveness (5:17)
How to take and give criticism and feedback
What exactly is correct feedback (1:14)
Giving employee feedback (3:29)
Situation Behavior Impact (S.B.I Model) (3:02)
How to take feedback (3:29)
If you have to give negative feedback (3:07)
Four box feedback model that bosses use with their employees (5:52)
Business writing and communication
Proofread your communications (2:49)
Grammarly (2:59)
Instant message and chat etiquette (5:51)
Conflict management
Conflict management introduction (4:22)
Conflict handling or conflict resolution styles (6:28)
After conflict (4:37)
Avoiding conflict during frustration from expectations or deadlines not met (3:46)
Mindset and lesson to avoid conflict (6:10)
Remote work, plus phone and video call communication
Remote productivity course section introduction (0:49)
Phone communication basics (5:01)
Doing calls vs. written communication (2:37)
Video call preparation (2:48)
Avoiding conflict during frustration from expectations or deadlines not met
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